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ZipZoomfly was an internet retailer for computer parts and related products. Based in Newark, California, ZipZoomfly was founded in May 1999 under the name XtraPlus. The site relaunched in January 2000 as Googlegear. ZipZoomfly is a U.S. service mark of Xtraplus Corporation.
A formal complaint by Google to an ICANN domain-name dispute resolution provider led to the company changing its name from Googlegear to ZipZoomFly in 2003. The domain
googlegear.com is now owned by Google, and
http://www.googlegear.com redirects to a Google page explaining that Googlegear has never been associated with Google and provides a link to zipzoomfly.com.
The original mascot of Googlegear was a smiling bean-shaped cartoon character as the first letter "O" in the name. Named GoogleGuy, the mascot was shown giving a thumbs-up sign with one of his two floating hands. The U.S. trademark filing describes GoogleGuy as an edible nut without a shell. Nevertheless, the website claimed that GoogleGuy was neither a bean nor a pancake, but a numeral "zero" from the virtual googol of products they carried.
The mascot still appears in the logo for ZipZoomfly.
Several customers have accused ZipZoomFly of committing "rebate fraud" or promising good deals on technology once rebates are applied. Several reports have indicated that the company often fails to follow up on rebates, often making false claims of refunding money lost through rebate fraud.
Zipzoomfly was also "notorious" for selling broken and or used parts as new and then refusing to provide a refund.
On January 5, 2011, this company's Better Business Bureau (BBB) accreditation was revoked due to failure to respond to one or more customer complaints filed with the BBB.
As of November 2011[update], the company's BBB rating was once again listed as their highest rating: A+. Their web site has been continuously marked "closed for maintenance" since August 21, 2011.
As of March 2012[update], the website has been updated to read:
Dear ZipZoomFly shoppers, We apologize for the inconvenience. Please come back later.
Thank you - NM80
As of May 2012[update], the website has been taken offline.