QuikTrip

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QuikTrip Corporation
TypePrivate
IndustryRetail (convenience stores)
FoundedSeptember 25, 1958
HeadquartersTulsa, Oklahoma
Number of locations700
Key peopleChet Cadieux, CEO
Revenue$11.2 billion (2013)
Employees16,746
WebsiteQuikTrip.com
 
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Not to be confused with Kwik Trip, the La Crosse, Wisconsin-based chain of convenience stores.
QuikTrip Corporation
TypePrivate
IndustryRetail (convenience stores)
FoundedSeptember 25, 1958
HeadquartersTulsa, Oklahoma
Number of locations700
Key peopleChet Cadieux, CEO
Revenue$11.2 billion (2013)
Employees16,746
WebsiteQuikTrip.com

QuikTrip (abbreviated QT) is a Tulsa-based chain of convenience stores which primarily operates in the Midwestern and Southern United States.

The first QuikTrip was opened in 1958 in Tulsa, Oklahoma by Chester Cadieux and Burt B. Holmes.[1] QuikTrip promotes its gasoline as "high-quality" through guaranteeing it. In 2005 QuikTrip and Chevron were the first two retailers to earn a "Top Tier" rating from General Motors, BMW, Honda, Volkswagen, Audi, and Toyota. (The "Top Tier" rating exceeds the United States Environmental Protection Agency's standards for gasoline additives.)[2]

QuikTrip locations offer between 6 and 29 gas pumps and a large retail space inside. All stores are owned and operated by the company and have a uniform layout: to the right of the doors are the candy and grocery items, as well as the coolers housing bottled soda and alcohol; and to the left are the snack display, fountain drinks (including coffee and frozen drinks), hot food area (comprising Oscar Meyer Beef Hot Dogs, Chicken Taquitos, Pepperjack Cheese Taquitos, Steak Taquitos, Buffalo Chicken Bites, Johnsonville Brats, Corn dogs, and Jalapeño Cheese Dogs), coolers with cold sandwiches inside, and the microwaves for frozen products. QuikTrip sells Freezoni, a frozen drink comparable to 7-11's Slurpee. Front and center is the checkstand, which usually has space for two or three employees and three to five POS registers. Some stores have a slightly different layout, often with the arrangement of the store being "mirrored."[citation needed]

Stores and locations[edit]

QuikTrip operates 700 stores[3] which are located in the following areas of the United States:

In the Dallas/Fort Worth and Atlanta metro areas, QuikTrip competes head to head with RaceTrac, an Atlanta-based convenience store chain that is very similar to QuikTrip inside and out. Both chains tend to have new clean facilities with abundant on-site lighting, a large convenience area.[original research?]. In many cases, the two competitors are located directly across the street or on opposite street corners from one another. Because the company operates stores in Iowa and holds the trademarks to the name within that state, competing chain Kwik Trip uses a different name for their stores in the state, Kwik Star.[citation needed]

History[edit]

In 1994, QuikTrip acquired the former Memorex/Telex Communications headquarters in Tulsa and remodeled part of the building for its Oklahoma division. In 2003, QuikTrip decided to consolidate all employees into one corporate campus in south Tulsa and sold the building to Community Care College.[4]

In 2007, QuikTrip also operated a store within the Sprint Center in Kansas City.[5] The location only offered concessions and not gasoline. The store was closed in mid-2013.

In 2011, QuikTrip purchased a former Dillons grocery store in Wichita, Kansas. Currently, QuikTrip is using it for storage. Future plans for this particular property have not yet been determined.[6]

In 2014, a QuikTrip store in Ferguson, Missouri was looted and subsequently burned in a riot following the fatal August 9 police shooting of Michael Brown.[7]

Highlights[edit]

Exterior of a QuikTrip store in Des Moines, Iowa

Customer expedition[edit]

In an attempt to increase speed and improve customer service at Checkout, QuikTrip asks customers to stand at the counter versus standing in a long line. Employees are taught at orientation to go provide assistance on an additional register when the customer to cashier ratio exceeds 3:1, and to direct customers to the closest available checkout.[citation needed]

QT Kitchens[edit]

QuikTrip has begun an initiative of offering fresh food made daily at its own bakery and commissary referred to as QT Kitchens. The new offer includes fresh sandwiches, wraps, salads, fruit, and various pastries made and delivered daily.[10] With the completion of the Dallas/Fort Worth facility, the line of products are available in all current markets.[citation needed]

References[edit]

  1. ^ Brian Barber (2007-06-19). "A More Congenial Spot: Camelot site may be QuikTrip milestone". Tulsa World. Retrieved 2007-07-02. 
  2. ^ OuikTrip Gasoline
  3. ^ "Locations". QuikTrip. Retrieved August 19, 2014.
  4. ^ Laurie Winslow (July 11, 2003). "QuikTrip Sells Former Office to School". Tulsa World. 
  5. ^ City, Kansas (September 20, 2007). "QuikTrip will open store in Sprint Center". 
  6. ^ Quiktrip buys former Dillons building in Wichita.
  7. ^ Carroll, Rory (August 17, 2014). "In the Ferguson tempest, fury and resentment fuel protesters' fire". The Guardian.
  8. ^ "100 Best Companies to Work For". Fortune. 2006. Retrieved August 19, 2014.
  9. ^ Forbes Ranks QT 32nd largest private company.
  10. ^ Siebenmark, Jerry (November 3, 2012). "QuikTrip to build Gen 3 store at Kellogg, Broadway". The Wichita Eagle.

External links[edit]