From Wikipedia, the free encyclopedia - View original article

A red triangle containing a white silhouette of a kangaroo, with the word Qantas underneath the triangle
Founded16 November 1920 (1920-11-16)
Winton, Queensland, Australia
Commenced operationsMarch 1921 (1921-03)
HubsBrisbane Airport
Secondary hubs
Focus cities
Frequent-flyer programQantas Frequent Flyer
Airport lounge
  • The QANTAS Club
  • QANTAS Business Lounge
  • QANTAS First Lounge
  • QANTAS Chairmans Lounge
Fleet size140[1]
Company sloganSpirit of Australia[2]
You're the reason we fly[3]
HeadquartersMascot, New South Wales, Australia[4]
Key people
RevenueIncrease A$15.9 billion (2013)[5]
Net incomeIncrease A$6 million (2013)[5]
Total assetsDecrease A$20.2 billion (2013)[5]
Total equityIncrease A$5.954 billion (2013)[5]
EmployeesDecrease 33,265 (2013)[5]
  (Redirected from Qantas Airlines)
Jump to: navigation, search
A red triangle containing a white silhouette of a kangaroo, with the word Qantas underneath the triangle
Founded16 November 1920 (1920-11-16)
Winton, Queensland, Australia
Commenced operationsMarch 1921 (1921-03)
HubsBrisbane Airport
Secondary hubs
Focus cities
Frequent-flyer programQantas Frequent Flyer
Airport lounge
  • The QANTAS Club
  • QANTAS Business Lounge
  • QANTAS First Lounge
  • QANTAS Chairmans Lounge
Fleet size140[1]
Company sloganSpirit of Australia[2]
You're the reason we fly[3]
HeadquartersMascot, New South Wales, Australia[4]
Key people
RevenueIncrease A$15.9 billion (2013)[5]
Net incomeIncrease A$6 million (2013)[5]
Total assetsDecrease A$20.2 billion (2013)[5]
Total equityIncrease A$5.954 billion (2013)[5]
EmployeesDecrease 33,265 (2013)[5]

Qantas (Qantas Airways Limited; /ˈkwɒntəs/ KWON-təs; ASXQAN) is the flag carrier airline of Australia.[6] The name was originally "QANTAS", an acronym for "Queensland and Northern Territory Aerial Services".

Nicknamed "The Flying Kangaroo", Qantas is Australia's largest airline, and the second oldest in the world.[7] Founded in November 1920, it began flying international services in May 1935.

The airline is based in the Sydney suburb of Mascot with its main hub at Sydney Airport. Qantas has a 65% share of the Australian domestic market and carries 18.7% of all passengers travelling in and out of Australia.[8][9]


Main article: History of Qantas

Qantas was founded in Winton, Queensland on 16 November 1920 as Queensland and Northern Territory Aerial Services Limited.[10] The airline's first aircraft was an Avro 504K. The airline flew internationally from May 1935, when it commenced service from Darwin, Northern Territory to Singapore. In June 1959 Qantas entered the jet age when the first Boeing 707–138 was delivered.[11]

Corporate affairs[edit]

Key business trends[edit]

Boeing 747-400 on final approach to 27L at London Heathrow Airport

The key trends for the Qantas Group ("Qantas Airways Ltd and Controlled Entities"), which includes Jetstar and Qantas Cargo, are shown below (as at year ending 30 June):

Turnover (A$m)15,62714,55213,77214,89415,72415,902
Profits (Statutory profit/loss after tax) (A$m)970123116249−2446
Number of employees (FTE)33,67033,96632,48933,16933,58433,265
Number of passengers (m)38.638.441.444.546.748.2
Passenger load factor (%)80.779.680.880.180.179.3
Number of aircraft (at year end)224229254283308312


Qantas Building A

Qantas headquarters are located in the Qantas Centre in the Mascot suburb of the City of Botany Bay, Sydney, New South Wales.[4]

In 1920 Queensland and Northern Territory Aerial Services Ltd had its headquarters in Winton, Queensland. In 1921 the head office moved to Longreach, Queensland. In 1930 the head office moved to Brisbane. In 1957 a head office, Qantas House, opened along Hunter Street in Sydney.[17] In the 1970s a new A$50 million headquarters, consisting of twin skyscrapers, was being built in Sydney and expected to take one city block. The first and largest tower had an expected completion time in 1973.[18]

Aboriginal and Torres Strait Islanders initiatives[edit]

Qantas, through its Aboriginal and Torres Strait Islander Programme, has some links with the Aboriginal Australian community. As of 2007, the company has run the programme for more than ten years and 1–2% of its staff are Aboriginal and Torres Strait Islander. Qantas employs a full-time Diversity Coordinator, who is responsible for the programme.[19]

Qantas has also bought and donated some Aboriginal Art. In 1993, the airline bought a painting — Honey Ant and Grasshopper Dreaming — from the Central Australian desert region. As of 2007, this painting is on permanent loan to Yiribana at the Art Gallery of New South Wales. In 1996, Qantas donated five extra bark paintings to the gallery. Qantas has also sponsored and supported Aboriginal artists in the past.[19]

Promotional activities[edit]

A Qantas Boeing 747-400 in special F1 Australian Grand Prix Livery at Los Angeles International Airport.

An early television campaign, starting in 1967 and running for several decades, was aimed at American audiences; it featured a live koala, voiced by Howard Morris, who complained that too many tourists were coming to Australia and concluded "I hate Qantas".[20] The koala ads have been ranked among the greatest commercials of all time.[21] A long-running advertising campaign features renditions by children's choirs of Peter Allen's "I Still Call Australia Home", at various famous landmarks in Australia and foreign locations such as Venice.[22]

Qantas is the main sponsor of the "Qantas Wallabies", the Australian national Rugby Union team.[23] It also sponsors the Socceroos, Australia's national association football team.[24] Qantas is the main sponsor for the Formula One Australian Grand Prix.[25] On 26 December 2011, Qantas signed a four-year deal with Australian cricket's governing body Cricket Australia, to be the official carrier of the Australia national cricket team.[26]

Airline subsidiaries[edit]

Qantas has operated a number of passenger airline subsidiaries since inception including:

Qantas Boeing 737-800 with a Boeing 717 of subsidiary QantasLink at Perth Airport

Qantas operates a freight service under the name Qantas Freight and also wholly owns the logistics and air freight company Australian air Express.


Qantas' domestic "mainline" operation was originally established as Trans Australia Airlines in the 1940s and renamed Australian Airlines in 1986. Australian Airlines was bought by Qantas on 14 September 1992;[28] it was operated as a separate airline until 1996, when all domestic flights were rebranded as Qantas.[citation needed]

Fundamental structural change[edit]

The Australian Commonwealth Air Navigation Act caps foreign ownership of Qantas at 49 percent if it wants to use Australian traffic rights on international routes. The Qantas Sale Act, under which the airline was privatised, also limits foreign ownership of Qantas to 49 percent. Foreign airlines are subject to further restrictions under the Qantas Sale Act, which stipulates a 35-percent limit for all foreign airline shareholdings combined. In addition, a single foreign entity can hold no more than 25 percent of the airline's shares.[29]

In August 2011 the company announced that, due to financial losses and a decline in market share, major structural changes would be made. Up to 1,000 jobs would be lost in Australia, and a new Asia-based premium airline would be set up, operating under a different name. It would also launch a budget airline, called Jetstar Japan, in partnership with Japan Airlines and Mitsubishi Corporation. The change become necessary because of losses in the airline's international operations, due to airlines such as Emirates and Singapore Airlines becoming more competitive and because of the deregulation of Australian international routes during the mid-to-late 1980s.[30] Included in the changes were the cessation of services to London via Hong Kong and Bangkok; Qantas will still operate to these cities, but with onward flights to London via its Oneworld partner British Airways under a code-share service.[31]

The first daylight arrival of a Qantas Airbus A380 at Dubai International Airport on 1 April 2013 is greeted with a water cannon salute.

Qantas is attempting to turn around its international operations, which lost about A$200 million ($209 million) for the year ending June 2011. Therefore, on 26 March 2012, Qantas announced it would set up Jetstar Hong Kong with China Eastern Airlines Corporation, which will begin flights in 2013. No budget carrier has a hub at Hong Kong Airport, which had 54 million passengers in 2011.[32]

Due to high fuel prices, intense competition and industrial disputes, Qantas reported a A$245 million full-year loss to the end of June 2012, which was its first loss since Qantas was fully privatised 17 years previously, in 1995, and led to the airline cancelling its order of 35 new Boeing 787 Dreamliner aircraft, to reduce its spending.[33] In focusing on core business, Qantas also divested itself of its 50% holding of StarTrack, Australia's largest road freight company, in part for acquiring full interest in Australian Air Express.[34][35]

Qantas and Emirates began their historic alliance on 31 March 2013, in which their combined carriers offer 98 flights per week[36] to Dubai, that saw bookings up six-fold.[37] To accommodate Muslim sensitivities, the airline has banned pork from all flights bound to/from Europe,[38] which provoked a backlash on social media.[39] In September, following the announcement the carrier expects an A$250 million (US$220 million) net loss for the half-year period that ends on 31 December and the implementation of cost-cutting measures that will see the cut of 1,000 jobs within a year,[40] S&P downgraded Qantas credit from BBB- (the lowest investment grade) to BB+,[41] which may imply a rise in borrowing costs and a limitation in the investment potential.[42][43] Moody's applied a similar downgrading a month later.[44]

The Qantas Group reported a loss of A$235 million (US$208 million) for the first half of FY 2014.[45] Cost-cutting measures to save A$2 billion, including the loss of 5,000 jobs that will see the workforce lowered from 32000 to 27000 by 2017, were announced in February 2014 (2014-02).[46] The carrier also plans to reduce the size of its fleet by retiring aircraft and deferring deliveries; and to sell some of its assets.[46][47][48]

New uniform[edit]

Paris-based Australian designer Martin Grant is responsible for the new Qantas airline staff uniforms that were publicly unveiled on 16 April 2013. This was to replace the previous uniform, dubbed colloquially as 'Morrisey' by staff, after its designer, Peter Morrissey. Qantas ambassador and model Miranda Kerr assisted with the launch of the new outfit for which the colours of navy blue, red and fuchsia pink are combined. Qantas chief executive Alan Joyce stated that the new design "speaks of Australian style on the global stage" at the launch event that involved Qantas employees modelling the uniform. Grant consulted with Qantas staff members over the course of one year to finalise the 35 styles that were eventually created.[49]


Main article: Qantas destinations

Qantas flies to 20 domestic destinations and 21 international destinations in 14 countries across Africa, the Americas, Asia, Europe and Oceania excluding the destinations served by its subsidiaries. In the entire Qantas group it serves 65 domestic and 27 international destinations.

Qantas operates flightseeing charters to Antarctica on behalf of Croydon Travel. It first flew Antarctic flightseeing trips in 1977.[50] They were suspended for a number of years due to the crash of Air New Zealand Flight 901 on Mount Erebus in 1979. Qantas restarted the flights in 1994.[51] Although these flights do not touch down, they require specific polar operations and crew training due to factors like sector whiteout, which contributed to the 1979 Air New Zealand disaster.

Partnerships and codeshare agreements[edit]

Qantas current fleet

An Airbus A380-800 departure from Changi Airport in 2011
A Boeing 747-400 at London Heathrow Airport in 2010
An Airbus A330-200 at Melbourne Airport in 2013
A Boeing 737-800 at Melbourne Airport in 2010
A Boeing 767-300ER at Sydney Airport in 2014

Qantas special liveries

Boeing 737-800 wearing the Yananyi Dreaming colour scheme
Boeing 737-800 Mendoowoorrji
The second aircraft to wear the Wunala Dreaming colour scheme, a Boeing 747-400ER
Boeing 747-300 in the Nalanji Dreaming colour scheme
Boeing 767-300ER promoting the movie Planes

Qantas has codeshare agreements with the following airlines:[citation needed]



As of March 2014 the Qantas mainline fleet consists of the following aircraft:[1]

Qantas Fleet
AircraftIn ServiceOrdersPassengersNotes
Airbus A330-2001236199235International
Airbus A330-3001030267297To be refurbished in 2014
Airbus A380-800128146435371484[56]
Boeing 737-800676[57]12156168
Boeing 747-40017145232255353Several in storage[58][59][60][61][62]
Phasing out from 2013[63]
Replacement aircraft: Airbus A380[63]
Boeing 747-400ER65836270364To be replaced by A380s from 2018
Boeing 767-300ER1625204229To be phased out by 2015.

As of March 2014 Qantas and its subsidiaries operate 313 aircraft, which includes 73 aircraft by Jetstar Airways, 68 by the various QantasLink-branded airlines, 8 by Jetconnect, 19 by Network Aviation and 5 by Express Freighters Australia (on behalf of Qantas Freight, which also wet leases three Atlas Air Boeing 747-400Fs).[1][64][65][66][67][68]

On 22 August 2012, Qantas announced that, due to losses and to conserve capital, it had cancelled its 35-aircraft Boeing 787-9 order while keeping the 15-aircraft 787-8 order for Jetstar Airways and moving forward 50 purchase rights.[69][70]

Historic fleet[edit]

Aircraft names[edit]

Qantas has named its aircraft since 1926. Themes have included Greek gods, stars, people in Australian aviation history, and Australian birds. Since 1959, the majority of Qantas aircraft have been named after Australian cities. The Airbus A380 series, the flagship of the airline, is named after Australian aviation pioneers, with the first A380 named Nancy-Bird Walton.[71]

Aircraft liveries[edit]

Aboriginal-themed liveries[edit]

Two Qantas Boeing 737-800s are decorated with Australian Aborigine art schemes designed by Australian Aborigine artists. The first scheme is titled Yananyi Dreaming and features a depiction of Uluru. The scheme was designed by Uluru-based artist Rene Kulitja, in collaboration with Balarinji Studio in Adelaide. It was painted on the 737 at the Boeing factory prior to its delivery in 2002.[72]

A second 737-800 in Australian Aborigine art livery, called Mendoowoorrji, was revealed in November 2013.[73] The design was drawn from the late West Australian Aborigine artist Paddy Bedford.[74]

Two other Australian Aborigine art designs have been displayed on Qantas aircraft. Two Boeing 747s (a -400 and later a -400ER) were adorned in a paint scheme called Wunala Dreaming. Wunala Dreaming was the first Australian Aborigine scheme and was unveiled in 1994.[72] The motif was an overall-red design depicting ancestral spirits in the form of kangaroos travelling in the outback.[22] The second design was called Nalanji Dreaming and was painted on one of the airline's now-retired Boeing 747-300s in 1995. Nalanji Dreaming was a bright blue design inspired by rainforest landscape and tropical seas.[22][75]

Other liveries[edit]

Several Qantas aircraft have been decorated with promotional liveries, promoting telecommunications company Optus; the Disney motion picture Planes; the Australian national association football team, the Socceroos; and the Australian national rugby union team, the Wallabies.[76][77][78][79] Two aircraft—an Airbus A330-200 and a Boeing 747-400—were decorated with special liveries promoting the oneworld airline alliance (of which Qantas is a member) in 2009.[80]


In-flight entertainment[edit]

Qantas has several in-flight entertainment systems installed on its aircraft. Across the fleet, the in-flight experience is referred to as "On:Q". Apart from the QantasLink-operated Boeing 717s and Dash 8s, which do not have either audio or video entertainment options,[81] every Qantas aircraft has some form of video audio entertainment.

iQ entertainment system on the A330.

"iQ" is featured in all classes of the Airbus A380, as well domestic Airbus A330-200s. It will be implemented on new Boeing 737-800s,[82] and refurbished B747s when they enter service.[83][84] This audio video on demand (AVOD) experience is based on the Panasonic Avionics system and features expanded entertainment options, touch screens, new communications related features such as Wi-Fi and mobile phone functionality, as well as increased support for electronics (such as USB and iPod connectivity).[85]

The "Total Entertainment System" by Rockwell Collins[86] is featured on all Boeing 747-400, Airbus A330-300 and international-configuration Airbus A330-200 aircraft. This AVOD system includes personal LCD screens in all classes, located in the seat back for economy and business class, and in the armrest for premium economy and first class.

The Mainscreen System, where video screens are the only available form of video entertainment; movies are shown on the screens for lengthier flights, or TV programmes on shorter flights. A news telecast will usually feature at the start of the flight. Audio options are less varied than on iQ or the Total Entertainment System.

The Mainscreen System is installed on all domestic configured Boeing 737-800s (delivered before 2011)[87] as well as the economy and most business class sections on Boeing 767s.[88] International-configured Boeing 767 aircraft have Mainscreen throughout the cabin however also offer a 10-channel looped personal video system in Business Class.[89]

The Australian Nine Network provides a news bulletin for Qantas entitled Nine's Qantas Inflight News. The bulletin is the same broadcast as Nine's Early Morning News.

Q Streaming is an in-flight entertainment system in which entertainment is streamed to iPads. It is available on all refurbished Boeing 767-300s and is streamed to iPads available in all classes. A selection of movies, TV, Music, and a kids' choice is available. The passenger has the option of being able to stop, play, pause, fast forward and rewind any of the audio, movie and video content available.

Qantas The Australian Way is the airline's in-flight magazine.[90]

Boeing's cancellation of the Connexion by Boeing system caused concerns that in-flight internet would not be available on next-generation aircraft such as Qantas' fleet of Airbus A380s. However, Qantas announced in July 2007 that all service classes in its fleet of A380s would have wireless internet access as well as seat-back access to e-mail and cached web browsing. Certain elements would also be retrofitted into existing Boeing 747-400s.[91] The in-flight entertainment system indicates that Internet access is provided by OnAir.[92]

In April 2007, Qantas announced a trial for use of mobile telephones with AeroMobile, during domestic services for three months on a Boeing 767. During the trial, passengers were allowed to send and receive text messages and emails, but were not able to make or receive calls.[93]

Qantas moved from an in-house Passenger Service System known as QUBE (Qantas Universal Business Environment) to an outsourced solution provided by Amadeus in late 2000. In September 2007 Qantas announced a ten-year extension of the outsourcing agreement.[94] In addition to using Amadeus' Altéa platform for reservation and inventory management Qantas extended usage of the system by adopting the departure control module in February 2008.[95]


First class[edit]

Qantas first-class suite on the A380

First class is offered on the Airbus A380 and Boeing 747-400.[96]

On the Boeing 747-400, first class is in the form of flat bed sleeping pods with 200 cm (79 in) seat pitch with each seat being 56 cm (22 in) wide. It folds flat to form a 198 cm (6 ft 6 in) fully flat bed. Other features include a 26 cm (10 in) touch screen monitor with 400 AVOD programs and personal 110 V AC power outlets in every seat. Qantas offers 14 seats on all the 747-400s equipped with first class.

On the Airbus A380,[97] Qantas offers 14 individual suites. The seats rotate, facing forward for takeoff, but rotating to the side for sleeping, with 83.5 in seat pitch (extending to a 212 cm fully flat bed) and a width of 74 cm (29 in). Each suite has a 43 cm (17 in) widescreen HD monitor with 1,000 AVOD programs. In addition to the 110 V AC power outlets offered on the 747-400, USB ports are also offered for connectivity. Passengers are also able to make use of the on-board business lounge on the upper deck. First class is offered in a 1-1-1 layout on the Airbus A380.

Complimentary access to either the first class or business class lounges (or affiliated lounges) is offered.

Business class[edit]

Business class is offered on all Qantas mainline passenger aircraft.

Qantas long-haul Business Class SkyBed seats

International Business Class is available on the Boeing 747, International Airbus A330-200s, the A330-300 and the Airbus A380. On the Boeing 747, seating is in a 2-3-2 configuration on the main deck and a 2–2 configuration on the upper deck. The A330 features a 2-2-2 configuration. There are two versions of what Qantas call its "Skybed": the lie flat business class seat. Older versions of the lie-flat Skybeds feature 150 cm (60 in) of seat pitch and 55 cm (21 12 in) width, however passengers sleep at a distinct slope to the cabin floor. Later versions of the Skybed have an 200 cm (80 in) pitch, and lie fully horizontal.[98] By 2015, the business class of its entire fleet of Airbus A330 aircraft will be fitted with lie flat seats.[99]

747s and A330s features a 26 cm (10 in) touchscreen monitor with 400 AVOD programs. Qantas' new international business class product is featured on the Airbus A380. It features 64 fully flat Skybed seats with 200 cm (80 in) seat pitch (converting to a 200 cm long bed). These seats are located on the upper-deck in a 2-2-2 configuration in 2 separate cabins. features include a 30 cm touchscreen monitor with 1,000 AVOD programs and an on-board lounge. On the internationally configured Boeing 767, seating is in a 1-2-2 configuration, which include a 13 cm monitor with 10 channels of video and 12 channels of audio.

Complimentary access to the Qantas business class lounge (or affiliated lounges) is also offered.[100]

Premium economy class[edit]

Premium economy class is only available on Airbus A380 and all Boeing 747-400 aircraft. It has a seat pitch of 97 cm (38 in) on the Boeing 747 & it range from 97 to 107 cm (38 to 42 in) on the Airbus A380, with a width of 50 cm (19 12 in). On the Boeing 747, it is configured in a 2-4-2 seating arrangement around the middle of the main deck, whilst it is in a 2-3-2 at the rear of the upper deck on the A380. All A380s have 35 seats.[101]

Qantas premium economy is presented as a lighter business class product rather than most other airlines' premium economy, which is often presented as a higher economy class, however Qantas premium economy does not offer access to premium lounges, and meals are only a slightly uprated version of economy class meals.[102]

Qantas long-haul Economy cabin

Economy class[edit]

Economy class is available on all Qantas mainline passenger aircraft.

Seat pitch is usually 79 cm (31 in) and seat width ranges from 43 to 44 cm (17 to 17 12 in). Layouts are 3–3 on the 737, 2-3-2 on the 767,[103] 2-4-2 on the A330 and 3-4-3 on the 747. On the A380, the layout is 3-4-3 and there are 4 self-service snack bars located in between cabins.[104]

Smartphone support[edit]

Qantas has smartphone application programs ("apps") for Android, iOS[105] and Windows Phone[106] platforms. The iOS apps are separated in to two - one (named Frequent Flyer) for members of its Qantas Frequent Flyer programme to manage their points, while the other (named Qantas) provides mobile check-in and boarding passes to link with Passbook, live flight updates and information on airport lounges, fare sales/alerts, and the ability to book flights and hotels. An Android app was launched on 7 August 2013.[107]

Qantas Frequent Flyer[edit]

Qantas Frequent Flyer logo.svg

The Qantas frequent flyer programme is aimed at rewarding customer loyalty. Points are accrued based on distance flown, with bonuses that vary by travel class. Points can also be earned on other Oneworld airlines as well as through other non-airline partners. Points can be redeemed for flights or upgrades on flights operated by Qantas, Oneworld airlines, and other partners. Other partners include credit cards,[108] car rental companies, hotels and many others. To join the programme, passengers living in Australia or New Zealand pay a one-off joining fee, and then become a Bronze Frequent Flyer (residents of other countries may join without a fee). All accounts remain active as long as there is points activity once every eighteen months. Flights with Qantas and selected partner airlines earn Status Credits — and accumulation of these allows progression to Silver status (Oneworld Ruby), Gold status (Oneworld Sapphire), Platinum and Platinum One status (Oneworld Emerald).[109]

Qantas has faced criticism regarding availability of seats for members redeeming points.[110] In 2004, the Australian Competition and Consumer Commission directed Qantas to provide greater disclosure to members regarding the availability of frequent flyer seats.[111]

In March 2008, an analyst at JPMorgan Chase suggested that the Qantas frequent-flyer program could be worth A$2 billion (US$1.9 billion), representing more than a quarter of the total market value of Qantas.[112]

On 1 July 2008 a major overhaul of the programme was announced. The two key new features of the programme were Any Seat rewards, in which members could now redeem any seat on an aircraft, rather than just selected seats — at a price. The second new feature was Points Plus Pay, which has enabled members to use a combination of cash and points to redeem an award. Additionally, the Frequent Flyer store was also expanded to include a greater range of products and services.[113] Announcing the revamp, Qantas confirmed it would be seeking to raise about A$1 billion in 2008 by selling up to 40% of the frequent flyer program.[114] However, in September 2008, it stated it would defer the float, citing volatile market conditions.[115]

The Qantas Club[edit]

Qantas Club logo.svg

The Qantas Club is the airline lounge for Qantas with airport locations around Australia and the world. The Qantas Club offers membership by paid subscription (one year, two years or four years)[116] or by achievement of Gold or Platinum frequent flyer status. Benefits of membership include lounge access, priority check-in, priority luggage handling, increased luggage allowances. Some international lounges were upgraded in 2007. New First and Business lounges opened in Bangkok and Los Angeles, along with completely new First Class lounges in Sydney and Melbourne, designed by Marc Newson.[citation needed]

In April 2013, Qantas opened its new flagship Lounge in Singapore, The Qantas Singapore Lounge. This replaced the existing First and Business Class lounges as a result of the new Emirates Alliance. Qantas provides the same service currently offered by Sofitel in their flagship First lounges in Sydney and Melbourne and a dining experience featuring Neil Perry's Spice Temple inspired dishes and signature cocktails.[117]

Lounge access[edit]

Qantas Club Members, Gold Frequent Flyers and Oneworld Sapphire holders are permitted to enter domestic Qantas Clubs when flying on Qantas or Jetstar flights along with one guest who need not be travelling. Platinum and Oneworld Emerald Members are permitted to bring in two guests who do not need to be travelling. Internationally, members use Qantas International Business Class lounges (or the Oneworld equivalent). Guests of the member must be travelling to gain access to international lounges.[118] When flying with American Airlines, members have access to Admirals Club lounges and when flying on British Airways, members have access to British Airways' Terraces Lounge.[119]

Platinum Frequent Flyers had previously been able to access The Qantas Club in Australian domestic terminals at any time, regardless of whether they were flying that day.[120] Travellers holding Oneworld Sapphire or Emerald status are also allowed in Qantas Club lounges worldwide.

Airline incidents[edit]

Aircraft incidents and accidents[edit]

It is often claimed, most notably in the 1988 movie Rain Man, that Qantas has never had an aircraft crash.[121] While it is true that the company has neither lost a jet airliner nor had any jet fatalities, it had eight fatal accidents and an aircraft shot down between 1927 and 1945, with the loss of 63 people. Half of these accidents and the shoot-down occurred during World War II, when the Qantas aircraft were operating on behalf of Allied military forces. Post-war, it lost another two aircraft with the loss of 17 lives. To this date, the last fatal accident suffered by Qantas was in 1951.

Since the end of World War II, the following accidents and incidents have occurred:

Extortion attempts[edit]

On 26 May 1971 Qantas received a call from a "Mr. Brown" claiming that there was a bomb planted on a Hong Kong-bound jet and demanding $500,000 in unmarked $20 notes. He was treated seriously when he directed police to an airport locker where a functional bomb was found. Arrangements were made to pick up the money in front of the head office of the airline in the heart of the Sydney business district. Qantas paid the money and it was collected, after which Mr. Brown called again, advising the "bomb on the plane" story was a hoax. The initial pursuit of the perpetrator was bungled by the New South Wales Police Force who, despite having been advised of the matter from the time of the first call, failed to establish adequate surveillance of the pick-up of the money. Directed not to use their radios (for fear of being "overheard"), the police were unable to communicate adequately.[131] Tipped off by a still-unidentified informer, the police arrested an Englishman, Peter Macari,[132] finding more than $138,000 hidden in an Annandale property. Convicted and sentenced to 15 years in prison, Macari served nine years before being deported to Britain. Over $224,000 has still not been found. The 1985 telemovie Call Me Mr. Brown, directed by Scott Hicks and produced by Terry Jennings, relates to this incident. On 4 July 1997 a copycat extortion attempt was thwarted by police and Qantas security staff.[133]

Sex discrimination controversy[edit]

In November 2005 it was revealed that Qantas has a policy of not seating adult male passengers next to unaccompanied children. This led to accusations of discrimination. The policy came to light following an incident in 2004 when Mark Wolsay, who was seated next to a young boy on a Qantas flight in New Zealand, was asked to change seats with a female passenger. A steward informed him that "it was the airline's policy that only women were allowed to sit next to unaccompanied children".[134] Cameron Murphy of the NSW Council for Civil Liberties president criticised the policy and stated that "there was no basis for the ban". He said it was wrong to assume that all adult males posed a danger to children.[135] The policy has also been criticised for failing to take female abusers into consideration.[136]

In 2010, when British Airways was successfully sued to change its child seating policy, Qantas argued again that banning men from sitting next to unaccompanied children "reflected parents' concerns".[137] In August 2012, the controversy resurfaced when a male passenger had to swap seats with a female passenger after the crew noticed he was sitting next to an unrelated girl travelling alone. The person concerned felt discriminated and humiliated before the flight guests as a paedophile.[138] A Qantas spokesman defended the policy as consistent with that of other airlines in Australia and around the globe.[138]

Price fixing[edit]

A class action lawsuit brought by Maurice Blackburn based in Melbourne, Victoria, alleging price fixing on air cargo freight was commenced in 2006. The lawsuit was settled early in 2011 with Qantas agreeing to pay in excess of $21 million to settle the case.[139]

Qantas has pleaded guilty to participating in a cartel that fixed the price of air cargo. Qantas Airways Ltd. was fined CAD$155,000 after it admitted that its freight division fixed surcharges on cargo exported on certain routes from Canada between May 2002 and February 2006.[140][141] In July 2007, Qantas pleaded guilty in the United States to price fixing and was fined a total of $61 million through the Department of Justice investigation. The executive in charge, Bruce McCaffrey was jailed for 6 months.[142] Other Qantas executives were granted immunity after the airline agreed to co-operate with authorities.[143] In 2008 the Australian Competition and Consumer Commission fined the airline $20 million for breaches of the acts associated with protecting consumers. In November 2010 Qantas was fined 8.8 million Euros for its part in an air cargo cartel involving up to 11 other airlines. Qantas was fined NZ$6.5 million in April 2011 when it pleaded guilty in the New Zealand High Court to the cartel operation.

2011 industrial unrest and grounding of fleet[edit]

In response to ongoing industrial unrest over failed negotiations involving three unions (the Australian Licenced Aircraft Engineers Association (ALAEA), the Australian and International Pilots Association (AIPA) and the Transport Workers Union of Australia (TWU), the company grounded its entire domestic and international fleet from 5 pm AEDT on 29 October. Employees involved would be locked out from 8 p.m. AEDT on 31 October.[144] It was reported that the grounding would have a daily financial impact of A$20 million.[145] In the early hours of 31 October, Fair Work Australia ordered that all industrial action taken by Qantas and the involved trade unions be terminated immediately. The order was requested by the federal government[146] amid fears that an extended period of grounding would do significant damage to the national economy, especially the tourism and mining sectors. It is estimated that the grounding affected 68,000 customers worldwide.

Notable people[edit]

See also[edit]


  1. ^ a b c Australian civil aircraft register search, using "Qantas Airways" as the "Registered Operator" search parameter. Search conducted 27 March 2014. The search results include eight Boeing 737-476 aircraft that have been retired from service.
  2. ^ "The Spirit of Tomorrow". Qantas. Retrieved 30 May 2013. 
  3. ^
  4. ^ a b "Other Qantas Contacts". Qantas. Retrieved 10 June 2011.  "Head Office Our head office is located at: Qantas Centre 203 Coward Street Mascot NSW 2020"
  5. ^ a b c d e "Preliminary Final Report 2013". Retrieved 29 August 2013. 
  6. ^ Topham, Gwyn (17 June 2012). "Airline industry faces grim year as Gulf carriers take over the world". The Observer. Retrieved 19 February 2013. 
  7. ^ "Qantas frequent flyers get microchip cards, heralding new era in faster travel". The Independent. 13 November 2009. Archived from the original on 4 August 2012. 
  8. ^ "Qantas Overview". Retrieved 17 January 2012. 
  9. ^ In Detail, Here's why Alan Joyce says Qantas must defend its 65% marketshare Business Insider" 5 March 2014
  10. ^ "Small Beginnings". Our Company. Qantas. Archived from the original on 9 October 2006. Retrieved 16 December 2006. 
  11. ^ Wilson, Stewart (1998). Boeing 707 Douglas DC-8 & Vickers VC10. ACT, Australia: Aerospace Publications. p. 185. ISBN 1-875671-36-6. 
  12. ^ a b "Preliminary Final Report 2009". Qantas Airways Ltd. 
  13. ^ "Preliminary Final Report 2010". Qantas Airways Ltd. Archived from the original on 24 January 2013. 
  14. ^ "Preliminary Final Report 2011". Qantas Airways Ltd. Archived from the original on 24 January 2013. 
  15. ^ "Preliminary Final Report 2012". Qantas Airways Ltd. Archived from the original on 24 January 2013. 
  16. ^ "Preliminary Final Report 2013". Qantas Airways Ltd. 
  17. ^ Easdown, Geoff. "Qantas through the years." The Herald Sun. 22 November 2006. Retrieved 28 April 2010.
  18. ^ MacDonald, John. "Qantas Plans $80m outlay—on ground." The Age. Wednesday 7 January 1970. Home News 8. Retrieved from Google News 5 of 19 on 28 April 2010.
  19. ^ a b "Aboriginal & Torres Strait Islanders Initiatives". Archived from the original on 21 April 2007. Retrieved 23 April 2007. 
  20. ^ "Teddy will be missed". Boca Raton News. 15 March 1976. Retrieved 16 August 2013. 
  21. ^ "100 greatest TV spots of all time". Drew Babb & Associates. Retrieved 16 August 2013. 
  22. ^ a b c "Qantas". Superbrands Australia. Retrieved 5 January 2014. 
  23. ^ "Our Partners". Australian Rugby Union. Retrieved 5 January 2014. 
  24. ^ "Our Partners". Football Australia. Retrieved 5 January 2014. 
  25. ^ "Qantas - Official Airline". Australian Grand Prix Corporation. Retrieved 5 January 2014. 
  26. ^ "Qantas Cricket Australia's official airline" (Press release). Cricket Australia. 26 December 2011. Retrieved 6 January 2014. 
  27. ^ "Airreview Australian Airlines". Airreview. Retrieved 17 January 2012. 
  28. ^ "World airline directory – Qantas Airways". Flight International 143 (4362): 117. 24 March 1993 – 30 March 1993. ISSN 0015-3710. Archived from the original on 25 October 2012. 
  29. ^ O'Sullivan, Matt (25 June 2012). "Ditching sale act won't end turbulence for vexed Qantas". Sydney Morning Herald. Retrieved 27 August 2012. 
  30. ^ Gelineau, Kristen (16 August 2011). "Qantas to slash 1,000 jobs, start new Asian airline". Globe and Mail (Canada). [dead link]
  31. ^ "QANTAS NS12 Operation Changes: Update 2 as of 22AUG11". 22 August 2011. 
  32. ^ Fickling, David; Wang, Jasmine (26 March 2012). "Qantas, China Eastern Plan Cheap Flights for Asia Middle". Bloomberg. 
  33. ^ "Qantas cancels jet orders as it posts first loss". 23 August 2012. 
  34. ^ "Australia Post finalises StarTrack acquisition". Australia Post. 14 November 2012. Archived from the original on 21 November 2012. 
  35. ^ "Australia Post to buy Qantas out of freight group StarTrack in $400 million deal". Herald Sun (Melbourne). 2 October 2012. [dead link]
  36. ^ "Capital Business » Emirates, Qantas historic partnership begins". 2 April 2013. Retrieved 3 July 2013. 
  37. ^ Fickling, David (31 March 2013). "Qantas Europe Sales Up 6-Fold as Emirates Alliance Takes Off". Bloomberg. Retrieved 3 July 2013. 
  38. ^ Saurine, Angela (5 April 2013). "Qantas bans ham on flights in and out of Dubai after Emirates deal". Retrieved 3 July 2013. 
  39. ^ Upe, Robert (11 April 2013). "Qantas derided as the 'flying Mosque-a-roo' over pork ban". The Age (Fairfax Media). Archived from the original on 13 April 2013. Retrieved 13 April 2013. 
  40. ^ Paylor, Anne (5 December 2013). "Qantas warns of half-year losses, announces 1,000 staff cutbacks". Air Transport World. Archived from the original on 6 December 2013. 
  41. ^ Kelly, Ross (6 December 2013). "S&P Downgrades Qantas". The Wall Street Journal. Archived from the original on 6 December 2013. 
  42. ^ Paylor, Anne (6 December 2013). "S&P downgrades Qantas credit rating following profit warning". Air Transport World. Archived from the original on 6 December 2013. 
  43. ^ "Qantas: S&P cuts airline's credit rating to junk". BBC News. 6 December 2013. Archived from the original on 6 December 2013. 
  44. ^ Paylor, Anne (9 January 2014). "Qantas receives second rating downgrade". Air Transport World. Archived from the original on 10 January 2014. 
  45. ^ Nensel, Mark (27 February 2014). "Qantas Group reports $208 million loss for FY14 first half". Air Transport World.  Archived 28 February 2014 at the Wayback Machine
  46. ^ a b "Qantas responds to deterioration: cuts 5,000 jobs & 50 aircraft – but changes are overdue". Centre for Aviation.  Archived 27 February 2014 at the Wayback Machine
  47. ^ Taylor, Ellis (27 February 2014). "Qantas slashes 5,000 jobs as it posts A$252m H1 loss". Flightglobal (Singapore). Archived 27 February 2014 at the Wayback Machine
  48. ^ Paylor, Ellis (27 February 2014). "Qantas to trim 747 fleet, defer 787 and A380 deliveries". Flightglobal (Singapore).  Archived 27 February 2014 at the Wayback Machine
  49. ^ Glynnis Traill-Nash (17 April 2013). "It's hats off to new-age Qantas uniform". The Australian. Retrieved 18 April 2013. 
  50. ^ "Tourism in Antarctica – Some Background". Archived from the original on 24 January 2013. [unreliable source?]
  51. ^ "Other News – 09/11/2009". Air Transport World. 14 September 2009. Retrieved 22 August 2011. "It has partnered with Antarctica Sightseeing Flights of Melbourne since 1994 using 747-400s." 
  52. ^ "Qantas, Emirates seal 10-year codeshare agreement | News". Business Spectator. 22 October 2007. Retrieved 25 January 2013. 
  53. ^ "Qantas and Emirates to codeshare in first alliance shakeup of the season; next: Qatar into oneworld". Centre for Aviation. 6 September 2012. Archived from the original on 6 September 2012. Retrieved 6 September 2012. 
  54. ^ AAP (17 September 2012). "Qantas-South African alliance to continue – Yahoo! Finance New Zealand". Retrieved 25 January 2013. 
  55. ^
  56. ^ [1] 20 June 2012
  57. ^ August 2011 Investor Briefing, p.22
  58. ^ Reid, Gordon. "Traffic", Australian Aviation magazine September 2012, p.66
  59. ^ Reid, Gordon. "Traffic", Australian Aviation magazine June 2013, p.78
  60. ^ Reid, Gordon. "Traffic", Australian Aviation magazine June 2012, p.78
  61. ^ Reid, Gordon. "Traffic", Australian Aviation magazine September 2012, p.67
  62. ^ Reid, Gordon. "Traffic", Australian Aviation magazine April 2013, p.76
  63. ^ a b Flynn, David (23 March 2012). "Beginning of the end for Boeing's 747 jumbo". Australian Business Traveller. Retrieved 3 August 2012. 
  64. ^ Australian civil aircraft register search, using "Jetstar", "Eastern Australia Airlines", "Express Freighters", "Sunstate Airlines" and "Network Aviation" in turn as the "Registered Operator" search parameter. Searches conducted 27 March 2014.
  65. ^ Australian civil aircraft register search, using "717-200" as the "Aircraft model" search parameter. Search conducted 27 March 2014.
  66. ^ NZ CAA list of Jetconnect Boeing 737-800s Retrieved 20 October 2013.
  67. ^ "About Qantas – Qantas Freight" Retrieved 13 November 2009.
  68. ^ "Air Qantas is coming to DALLAS Transport International Selected by Qantas Freight for Australia-New Zealand Routes" – Air Transport Services Group Media Release Retrieved 13 November 2009.
  69. ^ "Qantas Group Restructures Fleet Plan" (Press release). Qantas Corporate Communication. 23 August 2012. Archived from the original on 24 January 2013. 
  70. ^ Gates, Dominic (22 August 2012). "Qantas drops order for 35 Boeing 787-9s". The Seattle Times. Archived from the original on 24 January 2013. 
  71. ^ Tribute to Nancy-Bird-Walton Qantas 1 October 2008
  72. ^ a b "New Aboriginal Design Aircraft For Domestic Skies" (Press release). Melbourne: Qantas. 14 February 2002. Retrieved 2013-12-29. 
  73. ^ Taylor, Ellis (11 November 2013). "PICTURE: Qantas takes delivery of ‘Mendoowoorrji’ 737". Flightglobal (Singapore). Archived from the original on 11 November 2013. 
  74. ^ David Flynn (9 November 2013). "Photo gallery: Qantas' new Boeing 737–800 wears Aboriginal livery". Australian Business Traveller. Australian Business Traveller. Retrieved 10 November 2013. 
  75. ^ Creedy, Steve (30 September 2013). "New Flying Art indigenous-themed aircraft to fly for Qantas in November". The Australian. Retrieved 5 January 2014. 
  76. ^ "Qantas reveals specially marked Optus 737". Aerospace Publications. 2 September 2011. Retrieved 2013-12-28. 
  77. ^ Taylor, Ellis (24 September 2013). "Qantas takes delivery of their Boeing 767-300ER in 'Disney's Planes' Livery.". Flightglobal (Singapore). 
  78. ^ "Qantas Unveils Boeing 747 With New Qantas Socceroos Livery" (Press release). Melbourne: Qantas. 22 October 2009. Retrieved 2013-12-28. 
  79. ^ "Qantas unveil a new look Wallabies Boeing 737 as 100 Day Countdown to the Lions begins" (Press release). Australian Rugby Union. 25 February 2013. Retrieved 2013-12-28. 
  80. ^ "Qantas Marks Tenth Anniversary of oneworld Alliance" (Press release). Sydney: Qantas. 27 February 2009. Retrieved 5 January 2014. 
  81. ^ "QFlyer – QantasLink Fleet". 25 November 2010. Retrieved 8 July 2011. 
  82. ^ "Jet Connect Boeing 737-800 Fleet Information". The QANTAS Source. Retrieved 8 July 2011. [dead link]
  83. ^ "New Airbus 330-200". Retrieved 8 July 2011. 
  84. ^ "Airbus A330-200 Fleet Information". The QANTAS Source. 23 November 2010. Retrieved 8 July 2011. 
  85. ^ "Qantas in Flight Entertainment". Airreview. 17 January 2012. Retrieved 17 January 2012. 
  86. ^ 1:43 am (30 March 2000). "Qantas to go AVOD – FlyerTalk Forums". Retrieved 8 July 2011. 
  87. ^ "Qantas B737-800 IFE details". Retrieved 8 July 2011. 
  88. ^ "Boeing 767-300 Fleet Information". The QANTAS Source. 17 June 2011. Retrieved 8 July 2011. 
  89. ^ "On-board Entertainment Slide No.2". Retrieved 8 July 2011. 
  90. ^ "QANTAS The Australian Way". ACP Magazines. Retrieved 5 September 2012. 
  91. ^ Warne, Dan (24 July 2007). "Inflight internet lives again: Qantas introduces wireless broadband, laptop power in all classes". Retrieved 24 July 2007. 
  92. ^ Warne, Dan (25 June 2009). "FLIGHT REVIEW: Qantas A380 Economy". Dan Warne. Retrieved 14 July 2009. 
  93. ^ "Qantas to trial in-flight mobile phone use". ABC News (Australia). 18 April 2007. Retrieved 22 August 2013. 
  94. ^ "Qantas extends outsourcing agreement through to 2017". Computerworld. 28 September 2007. Retrieved 8 July 2011. 
  95. ^ "Amadeus – {Travel Daily News} ". Retrieved 8 July 2011. 
  96. ^ "First Class". Airreview. Retrieved 17 July 2012. 
  97. ^ "Qantas A380. Enjoy the journey". Retrieved 8 July 2011. 
  98. ^ "International Business Class". Airreview. Retrieved 17 January 2012. 
  99. ^ "Lie-Flat Seats for Qantas A330 Business Class". Domestic Flight 
  100. ^ "Qantas Business Class Lounges". Airreview. Retrieved 17 January 2012. 
  101. ^ "Premium Economy Class". Airreview. Retrieved 17 July 2012. 
  102. ^ "Qantas Premium Economy Meals". Airreview. Retrieved 17 July 2012. 
  103. ^ "Economy Class". Airreview. Retrieved 17 January 2011. 
  104. ^ "A380 Seat Map". Airreview. Retrieved 17 January 2012. 
  105. ^ "App Store – Qantas Frequent Flyer". 4 November 2011. Retrieved 15 August 2012. 
  106. ^ by Thomas. "Qantas | Windows Phone Apps+Games Store (Australia)". Retrieved 25 January 2013. 
  107. ^ "Qantas finally release their Android App". Ausdroid. 7 August 2013. Retrieved 30 August 2013. 
  108. ^ "Cards". Earning Points. Qantas. Retrieved 17 May 2007. 
  109. ^ "Status Privileges". Benefits & Privileges. Qantas. Retrieved 22 September 2013. 
  110. ^ "Qantas frequent flyer program to be revamped". Australian Broadcasting Commission — The World Today. 25 May 2007. Retrieved 24 September 2007. 
  111. ^ "ACCC finalises investigation of Qantas frequent flyer program". Australian Competition and Consumer Commission. 21 June 2004. Retrieved 24 September 2007. 
  112. ^ "Qantas Program May Be Worth A$2 billion, Analyst Says". Bloomberg. 12 March 2008. Retrieved 17 March 2008. 
  113. ^ "Qantas Frequent Flyer — now bigger and better" (Press release). Qantas. 1 July 2008. Retrieved 1 July 2008. [dead link]
  114. ^ John, Danny (2 July 2008). "Qantas to raise $1b from sale of frequent flyer stake". Sydney Morning Herald. Retrieved 14 July 2008. 
  115. ^ Zappone, Chris (24 September 2008). "Qantas delays frequent flyer float". Sydney Morning Herald. Retrieved 24 September 2008. 
  116. ^ "Membership Types". Qantas Club. Qantas. Archived from the original on 9 May 2007. Retrieved 23 May 2007. 
  117. ^ "Lounge Locations | Singapore Changi International Airport | International Business". Retrieved 3 July 2013. 
  118. ^ "Lounge Access". Qantas Club. Qantas. Archived from the original on 8 June 2007. Retrieved 22 June 2007. 
  119. ^ "Lounge Access". Qantas Club. Qantas. Archived from the original on 23 April 2007. Retrieved 17 May 2007. 
  120. ^ "Benefits". Qantas Club. Qantas. Archived from the original on 21 April 2007. Retrieved 17 May 2007. 
  121. ^ "Memorable Quotes from Rain Man (1988)". Internet Movie Database. Retrieved 14 February 2007. 
  122. ^ "Accident Description". Aviation Safety Network. Retrieved 14 February 2007. 
  123. ^ "Newspaper Article". 17 July 1951. Retrieved 8 July 2011. 
  124. ^ Job, Macarthur (23 September 1999). "Misadventure at Mauritius" (PDF). Flight Safety Australia (January–February 2000). Retrieved 17 December 2006. 
  125. ^ "Aviation Safety Investigation Report 199904538 - Boeing Co 747-438, VH-OJH". Australian Transport Safety Bureau, Department of Transport and Regional Services, Government of Australia. Retrieved 23 July 2007. 
  126. ^ "2008/40 – Qantas Airbus Incident Media Conference" (Press release). Australian Transport Safety Bureau. 8 October 2008. Retrieved 8 October 2008. 
  127. ^ "2008/43 – Qantas Airbus A330 accident Media Conference" (Press release). Australian Transport Safety Bureau. 14 October 2008. Retrieved 14 October 2008. 
  128. ^ "Qantas grounds A380s after engine incident". Australian Broadcasting Corporation. 4 November 2010. Retrieved 4 November 2010. 
  129. ^ O'sullivan, Matt (4 November 2010). "Qantas jet engine fails: witnesses tell of hearing explosion". The Age (Melbourne). Retrieved 4 November 2010. 
  130. ^ "A380 flights to Los Angeles unprofitable with Trent 900s: Qantas". Retrieved 19 December 2010. 
  131. ^ Young, Barry. The Qantas Extortion Case. Sydney: Qantas Public Affairs Department. 
  132. ^ Macey, Richard (25 May 2002). "'Mr Brown' and riddle of the man who just vanished". Sydney Morning Herald. Retrieved 17 December 2006. )
  133. ^ Jennifer Muldoon and Melissa Jones. Extortion Attempt Qantas Airways. Australian Institute of Criminology. Retrieved 17 December 2006. [dead link]
  134. ^ Thomson, Ainsley (29 November 2005). "Ban on men sitting next to children". The New Zealand Herald. Retrieved 8 July 2011. 
  135. ^ "Qantas ban on men 'discriminatory'". News Limited. [dead link]
  136. ^ 7:30 Report. "Sex discrimination controversy". ABC TV. Retrieved 27 May 2007. 
  137. ^ BBC News: BA changes child seating policy following court case, 23 August 2010. Retrieved 15 August 2012
  138. ^ a b The Age: Nurse 'humiliated' by Qantas policy, 13 August 2012. Retrieved 15 August 2012
  139. ^ Freight Transport (14 January 2011). "Qantas settles US class action lawsuit". EyeforTransport. Retrieved 15 August 2012. 
  140. ^ "CBC News Regulators fine Qantas in Cargo Price-Fixing Cartel". Canadian Broadcasting Corporation. 7 July 2009. Retrieved 8 July 2011. 
  141. ^ Matt O'Sullivan (18 March 2011). "Qantas to pay $4.8m price fixing fine". Retrieved 15 August 2012. 
  142. ^ Washington correspondent Kim Landers (29 July 2008). "Former Qantas executive jailed over price-fixing – ABC News (Australian Broadcasting Corporation)". Retrieved 15 August 2012. 
  143. ^ "Former Qantas Executive to Plead Guilty to DOJ Price-Fixing Charges". 12 May 2008. Retrieved 15 August 2012. 
  144. ^ Govindasamy, Siva (29 October 2011). "Qantas suspends operations after locking out striking employees". Singapore: Flightglobal. Archived from the original on 23 January 2013. 
  145. ^ "Qantas grounds fleet over labor dispute". CNN. 29 October 2011. Archived from the original on 23 January 2013. 
  146. ^ Lauder, Simon (31 October 2011). "Qantas to fly again after Fair Work terminates dispute". ABC News. Archived from the original on 23 January 2013. 
  147. ^ OTRS ticket # 2012120310005588
  148. ^ "Ronald YATES Obituary". The Sydney Morning Herald. Retrieved 3 December 2012. 

External links[edit]