Operation Smile

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Operation Smile
Operationsmilebig.png
Formation1982
TypeNonprofit
HeadquartersUnited States Norfolk, Virginia
CEOWilliam P. Magee Jr.
PresidentKathleen S. Magee
Websitewww.operationsmile.org
 
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Operation Smile
Operationsmilebig.png
Formation1982
TypeNonprofit
HeadquartersUnited States Norfolk, Virginia
CEOWilliam P. Magee Jr.
PresidentKathleen S. Magee
Websitewww.operationsmile.org

Operation Smile is a nonprofit medical service organization based in Norfolk, Virginia, founded in 1982. A non-governmental organization, the children's medical charity provides cleft lip and palate repair surgeries to children worldwide, assists countries in reaching self-sufficiency with these surgeries, and works to reduce the occurrence of cleft lips and palates. As of March, 2013, the organization reports that it has provided more than 3.5 million comprehensive patient evaluations and over 200,000 free surgeries for children and young adults born with facial deformities.[1]

Early history of Operation Smile[edit]

Chittagong, Bangladesh – Operation Smile team members aboard the Military Sealift Command (MSC) hospital ship USNS Mercy (T-AH-19), perform a cleft lip surgery

Operation Smile was created by Dr. Bill and Kathy Magee after they participated in a Philippine cleft repair mission in 1982 and recognized a need for more missions.

According to a 2003 interview,[2] when asked about the start of Operation Smile, Magee said:

It was guilt. We were invited to join a group going on a medical mission to the Philippines. We saw hundreds of children and saw many more turned away.

The scope of the organization increased after Mother Teresa invited Operation Smile to come to India to treat deformed children.[3]

Founders[edit]

Dr. Magee is the Executive Chairman of Operation Smile and a faculty member of both the Children's Hospital of the King's Daughters and Eastern Virginia Medical School. His wife, Kathy Magee, serves as the president on a full-time, volunteer basis and is a lifetime member of the Board of Directors.

Dr. William P. Magee, Jr. and Kathleen S. Magee were awarded The Spirit of Raoul Wallenberg Award from the American Swedish Historical Museum in 1998 for their work in establishing a network of professionals and volunteers engaged in restoring badly deformed faces of children.[4] Dr. Magee received the 2001 Antonio Feltrinelli Prize (Premi "Antonio Feltrinelli" awarded by the Accademia Nazionale dei Lincei for Exceptional Endeavors of Outstanding Moral and Humanitarian Value, received the U.N. Servants of Peace Award, presented the Honorary Kazanjian Lecture to the American Society of Plastic and Reconstructive Surgeons, and in 1998, received the Distinguished Service Award from the American Society of Plastic Surgeons.[5]

Programs[edit]

Operation Smile organizes international volunteer missions to provide cleft lip and palate repair in developing countries, coordinates programs for training physicians from around the world, manages programs to assist host countries in reaching cleft lip and cleft palate repair self-sufficiency, supports education and research programs to eradicate cleft lips and palates, and organizes global volunteer programs for high-school and college students.

Surgical missions[edit]

For each mission, Operation Smile verifies the credentials and organizes the participation and travel arrangements for a team of volunteers.[6] The team typically includes a mission site coordinator, plastic surgeons, anesthesiologists, a pediatrician, an intensive care physician, head or coordinating nurse, pre- and post-op nurses, child development specialists, speech pathologists,[7] dentists and/or orthodontists.

Teams are organized with volunteers from within the host nation as well as from other nations. Many of the volunteers provide important logistical (non-medical) support to the mission; they may serve as translators, medical records technicians, photographers, or help in such areas as food services, lodging, procurement of supplies, or transportation. The teams also typically include two high school students who fulfill various functions, including giving presentations on health maintenance and dental hygiene to families living near the mission site. Operation Smile coordinates the donation, purchase and delivery of medical provisions (equipment, medications, supplies) for each mission.

In 2005, these volunteer medical teams provided free surgeries for 8,359 children through international and local, in-country medical missions[citation needed]. During the fiscal year of 2009, Operation Smile provided free surgeries for nearly 13,000 children and young adults suffering from cleft lip and/or cleft palate.

Operation Smile’s partner countries include:

Ambassadors[edit]

World Care Program[edit]

On a case by case basis, Operation Smile will bring extraordinary craniofacial cases to Norfolk, Virginia—when mission conditions are inappropriate for the severity of the case. As of June 2007, approximately 200 World Care patients have been treated.[23] The program may be expanded to other locations.[24]

Chapters & foundations[edit]

Operation Smile has Global Resource Chapters that raise funds and awareness to support its programs. Mission teams are hosted by International Foundations that are responsible for all in-country mission logistics and that also raise funds and awareness throughout the year.

Comprehensive Care Clinics To aid countries in becoming self-sufficient at caring for cleft patients, beginning in early 2007 the organization will open seven medical clinics in Colombia, Honduras, Morocco, China, India, the Philippines and Vietnam.[25] The centers will provide surgeries and treatment, educate local volunteers, perform local development activities and manage local communications / administrative services. The center in Vietnam will treat 2,000 patients annually and train about 1,000 medical professionals.[25]

U.S. Care network[edit]

Operation Smile provides a network of resources to assist families in the U.S. with children born with facial deformities. This network is accessed through the Operation Smile Web site and includes a listing of Referral Web Sites plus a Physicians Resource List with the names of doctors available to review a case.

Education[edit]

Operation Smile provides a framework for its partner countries to come together to share knowledge, technology and skills through the use of programs customized to each country’s specific medical infrastructure. University Partnerships offer Operation Smile medical volunteers training in advanced techniques and provide opportunities including fellowships, emeritus professorships and visiting professorship programs. Education Exchange programs are also offered through partnerships with leading medical teaching institutions.

The annual Operation Smile Physicians' Training Program (PTP) brings surgeons from around the world to the United States for training in specialized surgical skills. The program has helped train more than 650 international physicians in advanced craniofacial techniques.[5]

Operation Smile has twice hosted a global summit on medical standards in Norfolk, VA.[26][27]

Student programs[edit]

More than 600 Operation Smile Student Associations in the United States and around the world build awareness, raise funds and educate students about the values of commitment, leadership and volunteerism.

Operation Smile sends hundreds of students on missions each year. Generally two go on each mission, along with an adult sponsor. The student team takes toys and games to help keep the kids occupied while waiting for surgery. Before the students go on a mission however, they must apply and be selected to attend Mission Training Workshop (MTW), which is held twice a year. At MTW students are taught four health modules, Dental Hygiene, Oral Re-hydration Therapy, Nutrition, and Burn Care and Prevention. Students make posters for each of these modules and present them on the missions, delivering critical information teaching families simple things that can save lives.

The International Student Leadership Conference (ISLC) is a big aspect of Operation Smile Student Programs. The 2006 ISLC was held at Weber State University in Utah, and the 2005 ISLC was held at William & Mary in Virginia. The 2007 ISLC was held at the University of Limerick in Ireland. The 2008 ISLC was held at San Diego State University, the 2009 ISLC was held at Christopher Newport University in Virginia, and the 2010 was held at the University of Denver.[28]

Awards and milestones[edit]

Criticism and response 1999-2002[edit]

In November 1999, specific patient deaths[32] brought criticism on Operation Smile's medical procedures, suggesting the organization prioritized publicity and volume over patient welfare and safety.[33][34] In response, Operation Smile conducted an internal review. Initially, the organization "promised to make public the full findings of the review", though later chose not to release the findings, considering the review "an internal matter". Several directors disagreed with this choice and left the board. Four months after announcing the review, the organization publicly admitted organizational flaws.[35] By 2002, the organization also established medical credential standards, improved medical monitoring of patients, and implemented quality and financial controls.[36]

Financial Information[edit]

Operation Smile in popular culture[edit]

Co-branding[edit]

See also: Co-branding and Marketing co-operation
See also: external article on co-branding: When Two Brands are Better than One

Film producer, director, producer, and author Perry Moore (The Chronicles of Narnia, Executive Producer; author of the LAMBDA award-winning HERO) was a student volunteer in 1988 and, trained as a scrub and health care advisor, he was part of the team that traveled to Manila and then to Naga City in the Philippines.

Headquarters relocation[edit]

Operation Smile announced in late 2007 that it would relocate its world headquarters approximately 16 miles (26 km) from its current location in Norfolk, to a new building in Virginia Beach.[51] The projected 65,000-square-foot (6,000 m2) building is sited adjacent to a projected regional health profession center to be built by Tidewater Community College. The headquarters will occupy land owned by the city of Virginia Beach and will receive funds from the city for site improvements, including landscaping, utility service and sidewalks.

As of January 1, 2012, Operation Smile is still listed as being headquartered on Tidewater Drive in Norfolk, according to their website.

See also[edit]

References[edit]

  1. ^ "Operation Smile: Who We Are". 
  2. ^ "Dr. William P. Magee's Operation Smile: 20 Years Putting Smiles on People’s Faces". Hour of Power. 
  3. ^ a b "Operation Smile co-founders named Norfolk's First Citizens". The Virginian-Pilot, Pilotonline.com Feb 27 2008. 
  4. ^ The Spirit of Raoul Wallenberg Award http://www.americanswedish.org/wallenberg2009.htm
  5. ^ a b "Bio: William P. Magee, Jr. DDS, MD Dental School, 1969". University of Maryland, Baltimore. 
  6. ^ a b "ODU Nursing Professor Travels to Bangladesh for medical diplomacy mission". Old Dominion University News. 
  7. ^ "A Speech-Language Pathologist in Vietnam". American Speech-Language-Hearing Association. 
  8. ^ a b "Transworldnews.com: Celebrities Continue to Join Effort Marking 25th Anniversary". 
  9. ^ "Operation Smile Partners with Navy in Humanitarian Mission". U.S. Department of Defense. 
  10. ^ "Southern California Physician: Doctors On a Mission". 
  11. ^ "Operation Smile performs 150 surgeries By Brendan Brady". 
  12. ^ "Prom Gown Benefit Sale to Help Operation Smile's Important Work". 
  13. ^ a b c "American Forces Press Service: Operation Smile Partners with Navy in Humanitarian Mission". 
  14. ^ "Charity helps children smile again". Vietnam News. 
  15. ^ "Children receive free facial surgeries from US programme". Vietnam News. 
  16. ^ "Organization to treat 51 Kurdish children". Iraq Updates - April 23, 2007. 
  17. ^ World Journey of Smiles
  18. ^ Smile Ambassador for Operation Smile
  19. ^ Dhani Jones
  20. ^ Operation Smile’s Wilt Chamberlain Award
  21. ^ Operation Smile http://www.operationsmile.org/about_us/our-supporters/smile-ambassadors/megan-follows.html |url= missing title (help). Retrieved 23 September 2013. 
  22. ^ "Regine Velasquez gives joy to children via "Operation Smile’". 10/07/2010 11:24 PM. 10/07/2010 11:24 PM. Retrieved 12,15,2010. 
  23. ^ "Over 200 children helped through Operation Smile's World Care Program". Norfolk, VA: WVEC News. June 5, 2007. 
  24. ^ "Doctors to take away Muriel's 'pain'". Sunday Tribune. South Africa, 16 December 2007. 
  25. ^ a b "Operation Smile to open clinic in Vietnam to treat face deformities". The Virginian-Pilot, March 20, 2007. 
  26. ^ "Operation Smile exports U.S. good will". The Virginian-Pilot. February 10, 2007. 
  27. ^ "Operation Smile to develop new care standards at local meeting". The Virginian-Pilot. February 9, 2007. 
  28. ^ "EHS sophomore learns leadership in Ireland". Seacoast Online. August 10, 2007. 
  29. ^ http://www.youtube.com/watch?v=exKAR9gkXUM
  30. ^ http://www.centuryfilmsltd.com/the-facemakers.htm
  31. ^ "Journey of smiles’ began here, now in 25 nations". Inquirer.net/Philippine Daily Inquirer. 11/19/2006. 
  32. ^ Kettle, Martin (November 25, 1999). "Charity faces inquiry on child deaths". The Guardian (London). Retrieved May 20, 2010. 
  33. ^ Reed Abelson with Elisabeth Rosenthal (November 24, 1999). "Charges of Shoddy Practices Taint Gifts of Plastic Surgery". The New York Times. Retrieved May 20, 2010. 
  34. ^ Elisabeth Rosenthal with Reed Abelson (November 25, 1999). "Whirlwind of Facial Surgery By Foreigners Upsets China". The New York Times. Retrieved May 20, 2010. 
  35. ^ Reed Abelson (April 12, 2000). "Charity Promises Sweeping Changes After Review". The New York Times. 
  36. ^ Elizabeth Simpson (December 30, 2002). "A New Leader, A New Image". The Virginian Pilot. 
  37. ^ hamptonroads.com/2013/11/two-sides-charity-competing-compassion
  38. ^ 2008 form 990
  39. ^ [1]
  40. ^ Morgan, John (November 4, 2003). "Roma Downey works miracles with Operation Smile". USA Today. Retrieved May 20, 2010. 
  41. ^ http://www.operationsmile.org/about_us/our-supporters/smile-ambassadors/nicole-lapin.html
  42. ^ look to the stars (2009-01-27). "chase johnson rocks the smile". look to the stars. Retrieved 2009-02-11. 
  43. ^ "Bill Rancic Becomes The Apprentice". NBC.com. 
  44. ^ Kinon, Cristina (July 22, 2009). "NYC Prep Mona Lisa Smile". New York: NYdailynews.com. 
  45. ^ Kaus, Danek S. (March 17, 2002). "Waiting for that winning smile to pay off? This spud's for you". Silicon Valley / San Jose Business Journal. 
  46. ^ "Hasbro supports Smiles". Playthings.com 7/17/2007. 
  47. ^ "Operation Smile/Sephora". 
  48. ^ "Lara's Hot Shopping List, Hot Products for Women". abcnews.go.com. 
  49. ^ "Arizona Beverages Donates Percentage of Net Sales to Operation Smile". PRWeb.com. 
  50. ^ "Lladró Porcelain Unveiling and Signing Benefit". SanFrancisco.com. 
  51. ^ "Operation Smile moving from Norfolk to new Beach building". Virginian Pilot. 

External links[edit]