Metcalfe was born and brought up in Holme Wood in Bradford, West Yorkshire, and has been acting since age 12. She attended the Scala Kids drama school in her hometown. Metcalfe did a degree in Health and Fitness before proceeding with an acting career.
On 19 December 2010, it was announced Metcalfe was to take part in the sixth series of Dancing on Ice. Metcalfe was the seventh celebrity eliminated from the competition when she finished in the bottom two of the leaderboard along with fellow contestant Vanilla Ice who was saved by the judging panel.