All Nippon Airways

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All Nippon Airways
Zen Nippon Kūyu
All Nippon Airways Logo.svg
Founded27 December 1952
Secondary hubs
Focus cities
Frequent-flyer programANA Mileage Club
Airport loungeANA Lounge
AllianceStar Alliance
Fleet size211
Company slogan'Inspiration of Japan'
HeadquartersShiodome City Center
Minato, Tokyo, Japan[2]
Key peopleYoji Ohashi (Chairman)
Shinichiro Ito (CEO)
Revenue¥1.411 trillion (2011)
Operating income¥97.02 billion (2011)
Net income¥28.17 billion (2011)
Total assets¥2.002 trillion (2011)
Total equity¥554.85 billion (2011)

32,884 (2011)
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For other uses of "ANA", see Ana.
All Nippon Airways
Zen Nippon Kūyu
All Nippon Airways Logo.svg
Founded27 December 1952
Secondary hubs
Focus cities
Frequent-flyer programANA Mileage Club
Airport loungeANA Lounge
AllianceStar Alliance
Fleet size211
Company slogan'Inspiration of Japan'
HeadquartersShiodome City Center
Minato, Tokyo, Japan[2]
Key peopleYoji Ohashi (Chairman)
Shinichiro Ito (CEO)
Revenue¥1.411 trillion (2011)
Operating income¥97.02 billion (2011)
Net income¥28.17 billion (2011)
Total assets¥2.002 trillion (2011)
Total equity¥554.85 billion (2011)

32,884 (2011)

All Nippon Airways Co., Ltd. (全日本空輸株式会社 Zen Nippon Kūyu Kabushiki-gaisha?, TYO: 9202, LSEANA), also known as Zennikkū (全日空?) or ANA, is a Japanese airline. Its head office are located at the Shiodome City Center in the Shiodome area in Minato, Tokyo, Japan. It operates services to 49 destinations in Japan and 32 international routes[3] and has about 33,000 employees as of August 2013.[4] In May 2010, ANA's total passenger traffic is up year-on-year by 7.8%, and its international services grow by 22% to 2.07 million passengers in the first five months of 2010.[5] ANA's main international hubs are at Narita International Airport outside Tokyo and Kansai International Airport outside Osaka. Its main domestic hubs are at Tokyo International Airport (Haneda), Osaka International Airport Itami, Chūbu Centrair International Airport (near Nagoya), and New Chitose Airport (near Sapporo).[6] The airline is though it is not a flag carrier.

In addition to its mainline operations, ANA controls several subsidiary passenger carriers,[7] including its regional airline, ANA Wings and charter carrier, Air Japan. Additional smaller carriers include Air Do, a low-cost carrier operating scheduled service between Tokyo and cities in Hokkaido, Vanilla Air, a low-cost carrier serving resort and selected international destinations, and Allex Cargo (ANA Cargo), the freighter division operated by Air Japan. Since October 1999, the airline became a member of Star Alliance. ANA is also the largest shareholder in Peach, a low-cost carrier joint venture with First Eastern Investment Group. On 29 March 2013, ANA was announced as a 5-Star Airline by Skytrax.



ANA's earliest ancestor was Nippon Helicopter and Aeroplane (日本ヘリコプター輸送 Nippon Herikoputā Yusō?), an airline company founded on 27 December 1952.[8] Nippon Helicopter was the source of what would later be ANA's IATA airline code, NH.[9]

Boeing 737-200 in ANA's late 1960s-1983 "Mohican Livery"

NH began helicopter services in February 1953. On 15 December 1953, it operated its first cargo flight between Osaka and Tokyo using a de Havilland Dove, JA5008.[8] This was the first scheduled flight flown by a Japanese pilot in postwar Japan. Passenger service on the same route began on 1 February 1954, and was upgraded to a de Havilland Heron in March.[10] In 1955, the Douglas DC-3 plane began flying for NH as well,[8] by which time the airline's route network extended from northern Kyūshū to Sapporo.

ANA's other ancestor was Far East Airlines (極東航空 Kyokutō Kōkū?).[11] Although it was founded on 26 December 1952, one day before NH, it did not begin operations until 20 January 1954, when it began night cargo runs between Osaka and Tokyo, also using a de Havilland Dove. It adopted the DC-3 in early 1957, by which point its route network extended through southern Japan from Tokyo to Kagoshima.[10]

FEA merged with NH in March 1958. The combined companies had a total market capitalization of 600 million yen, and was Japan's largest private airline.[8] The merged airline, called All Nippon Airways,[8] received a new Japanese name (全日本空輸 Zen Nippon Kūyu; Japan Air Transport). The company logo of the larger NH was selected as the logo of the new combined airline, and the new carrier operated a route network combined from its two predecessors.[8]

Domestic era[edit]

Revenue Passenger-Miles/Kilometers, in millions
1964693 RPMs
19681327 RPMs
19702727 RPMs
19723794 RPMs
19738421 RPKs
197510513 RPKs
197917073 RPKs
198518997 RPKs
199033007 RPKs
199542722 RPKs
Source: Air Transport World

ANA grew through the 1960s, adding the Vickers Viscount to the fleet in 1960 and the Fokker F27 in 1961.[8] October 1961 marked ANA's debut on the Tokyo Stock Exchange as well as the Osaka Securities Exchange.[8] 1963 saw another merger, with Fujita Airlines, raising the company's capital to 4.65 billion yen.[8] In 1965 ANA introduced jets with Boeing 727s on the Tokyo-Sapporo route. It also introduced Japan's first homegrown turboprop airliner, the YS-11 in 1965, replacing Convair 440s on local routes.[8] In 1969, ANA introduced Boeing 737 service.[8]

ANA Boeing 747SR-81 at Perth Airport (mid-1980s).

As ANA grew it started to contract travel companies across Japan to handle ground services in each region. Many of these companies received shares in ANA as part of their deals. Some of these relationships continue today in different forms: for instance, Nagoya Railroad, which handled ANA's operations in the Chūbu region along with other partnerships,[12] maintains a permanent seat on ANA's board of directors.[13] By 1974, ANA had Japan's largest domestic airline network.[11]

While ANA's domestic operations grew, the Ministry of Transportation had granted government-owned Japan Airlines (JAL) a monopoly on international scheduled flights[8] that lasted until 1986. ANA was allowed to operate international charter flights: its first was a 727 charter from Tokyo to Hong Kong on February 21, 1971.[14]

Key ANA fleet types in the early 1990s: Boeing 747SR and L-1011

ANA bought its first widebody aircraft, six Lockheed L-1011s, in November 1971, following a lengthy sales effort by Lockheed which had involved negotiations between US president Richard Nixon, Japanese premier Kakuei Tanaka and UK premier Edward Heath (lobbying in favor of engine maker Rolls-Royce). Tanaka also pressed Japanese regulators to permit ANA to operate on Asia routes as part of the package.[15] The aircraft entered service on the Tokyo-Okinawa route in 1974. The carrier had ordered McDonnell Douglas DC-10s but cancelled the order at the last minute and switched to Lockheed. It was later revealed that Lockheed had indirectly bribed Prime Minister Kakuei Tanaka to force this switch: the scandal led to the arrest of Tanaka and several managers from ANA and Lockheed sales agent Marubeni for corruption.[16]

Boeing 747-200s were introduced on the Tokyo-Sapporo and Tokyo-Fukuoka routes in 1976[8] and Boeing 767s in 1983[17] on Shikoku routes. The carrier's first 747s were the short-range SR variant, designed for Japanese domestic routes.[14]

International era[edit]

ANA Boeing 737-500 at Sapporo International Airport (Chitose). Another ANA aircraft, a Boeing 777-200 can be seen on final approach in the background.

In 1986, ANA began to expand beyond Japan's key domestic carrier to become a competitive international carrier as well.[8] On 3 March 1986, ANA started scheduled international flights with a passenger service from Tokyo to Guam.[18] Flights to Los Angeles and Washington, D.C. followed by year's end, and ANA also entered a service agreement with American Airlines[8] to feed the US carrier's new flights to Narita.

ANA expanded its international services gradually: to Beijing, Dalian, Hong Kong and Sydney in 1987; to Seoul in 1988; to London and Saipan in 1989; to Paris in 1990 and to New York in 1991.[19][20] Airbus equipment such as the A320 and A321 was added to the fleet in the early 1990s, as was the Boeing 747-481 jet. ANA joined the Star Alliance in October 1999.[21]

2004 saw ANA's profits exceed JAL's for the first time. That year, facing a surplus of slots due to the construction of new airports and the ongoing expansion of Tokyo International Airport, ANA announced a fleet renewal plan that would replace some of its large aircraft with a greater number of smaller aircraft.[22]

ANA aircraft (both B747-400Ds) at Tokyo International Airport (Haneda Airport).

Also in 2004, ANA set up low-cost subsidiary Air Next to operate flights from Fukuoka Airport starting in 2005, and became the majority shareholder in Nakanihon Airline Service (NAL) headquartered in Nagoya Airport.[23] In 2005, ANA renamed NAL to Air Central, and relocated its headquarters to Chūbu Centrair International Airport.[24] On July 12, 2005, ANA reached a deal with NYK to sell its 27.6% share in Nippon Cargo Airlines, a joint venture formed between the two companies in 1987.[25] The sale allowed ANA to focus on developing its own cargo division. In 2006, ANA, Japan Post, Nippon Express, and Mitsui O.S.K. Lines founded ANA & JP Express (AJV), which would operate freighters. ANA is the top shareholder of AJV. It absorbed Air Japan's freighter operations.

Air Transport World named ANA its 2007 "Airline of the Year." In 2006, the airline was recognized by as the most punctual scheduled airline between London and Tokyo for the last four consecutive years, based on official British statistics.[26] Japan Airlines took over the title in 2007. In 2009, ANA announced plans to test an idea as part of the airline's "e-flight" campaign, encouraging passengers on select flights to visit the airport restroom before they board.[27][28] On November 10 of the same year, ANA also announced "Inspiration of Japan", ANA's newest international flight concept, with redesigned cabins initially launched on its 777-300ER aircraft.[29]

July 2011, All Nippon Airways and AirAsia have agreed to form a low-cost carrier AirAsia Japan based in Tokyo's Narita International Airport. ANA will hold 51 percent shares and AirAsia will hold 33 percent voting shares and 16 percent non-voting shares through its wholly owned subsidiary, AA International.[30] The carrier lasts until October 26, 2013, as AirAsia withdrawn from the joint venture; the carrier was subsequently rebranded as Vanilla Air.

Corporate affairs and identity[edit]


Shiodome City Center in Minato, Tokyo, headquarters of ANA and Air Nippon.[31]

All Nippon Airways is headquartered at the Shiodome City Center in the Shiodome area in Minato, Tokyo, Japan.[31][32]

In the late 1960s ANA had its headquarters in the Hikokan Building in Shinbashi, Minato.[33] From the 1970s through the late 1990s All Nippon Airways was headquartered in the Kasumigaseki Building in Chiyoda, Tokyo.[34][35][36][37] Before moving into its current headquarters, ANA had its headquarters on the grounds of Tokyo International Airport in Ōta, Tokyo.[38] In 2002 ANA announced that it was taking up to 10 floors in the then under-construction Shiodome City Center. ANA announced that it was also moving some subsidiaries to the Shiodome City Center.[39] Shiodome City Center, which became ANA's headquarters, opened in 2003.[40]


ANA Group is a group of companies which are wholly or primarily owned by ANA. It comprises the following:[41]

The Utility Center building, the former headquarters of ANA at Tokyo International Airport

Commercial aviation

General aviation


The following airlines merged into ANA Wings on October 1, 2010

Cargo services[edit]

A Boeing 767-300BCF of Allex Cargo

As of July 2013, ANA owns nine Boeing 767-300 freighter aircraft[42] and plans to take delivery of a tenth 767 freighter during fiscal year 2013.[43]

ANA's freighters operate on 18 international routes and 6 domestic routes. ANA operates an overnight cargo hub at Naha Airport in Okinawa, which receives inbound freighter flights from key destinations in Japan, China and Southeast Asia between 1 and 4 a.m., followed by return flights between 4 and 6 a.m., allowing overnight service between these regional hubs as well as onward connections to other ANA and partner carrier flights. The 767 freighters also operate daytime flights from Narita and Kansai to various destinations in East and Southeast Asia.[44] ANA also operates a 767 freighter on an overnight Kansai-Haneda-Saga-Kansai route on weeknights,[45] which is used by overnight delivery services to send parcels to and from destinations in Kyushu.[46]

ANA established a 767 freighter operation in 2006 through a JV with Japan Post, Nippon Express and Mitsui called ANA & JP Express. ANA announced a second freighter joint venture called Allex in 2008, with Kintetsu World Express, Nippon Express, MOL Logistics and Yusen Air & Sea as JV partners.[47] Allex merged with ANA subsidiary Overseas Courier Services (OCS), an overseas periodical distribution company, in 2009,[48] and ANA & JP Express was folded into ANA in 2010.[49]

ANA Cargo and the United States based United Parcel Service (UPS Airlines) have a cargo alliance and a code-share agreement to transport member cargo, similar to an airline alliance.[50][51]

ANA also has a long historical relationship with Nippon Cargo Airlines, a Narita-based operator of Boeing 747 freighters. ANA co-founded NCA with shipping company Nippon Yusen in 1978, and at one time held 27.5% of NCA's stock. ANA sold its stake to NYK in 2005, but retained a technical partnership with NCA.[52] ANA announced in July 2013 that it would charter NCA's 747 freighter aircraft for an overnight cargo run between Narita and Okinawa, doubling capacity between ANA's key cargo hubs and freeing up 767 aircraft to operate new routes from Okinawa to Nagoya and Qingdao.[43]


As of 2014, ANA has around 5,000 flight attendants, around 400 of whom are non-Japanese (mainly European, Chinese and Korean). ANA plans to increase its non-Japanese cabin staff headcount to 550 by fiscal year 2016 with a focus on recruiting in Southeast Asia.[53]


ANA has an extensive domestic route network that covers the entirety of Japan, from Hokkaido in the north to Okinawa in the south. ANA's international route network extends through China, Korea, and Southeast Asia, United States and Western Europe. Its key international hub is Narita International Airport, where it shares the South Wing of Terminal 1 with its Star Alliance partners.[54]

ANA's international network currently focuses on business destinations; its only remaining "resort" routes are its routes from Haneda and Narita to Honolulu; past resort routes such as Narita-Guam, Kansai-Honolulu and Nagoya-Honolulu have been cancelled, although ANA plans to expand resort service in the future through its low-cost subsidiary Vanilla Air.[55]

Countries with destinations of All Nippon Airways (including seasonal and future destinations).
  All Nippon Airways Destinations

Codeshare agreements[edit]

As of October 2014, All Nippon Airways has codeshare agreements with the following airlines.[56]

ANA also codeshares with Deutsche Bahn for rail service feeding Frankfurt Airport.[citation needed]

ANA operations at its destinations, Haneda Airport (left) and Itami Airport (right)


All Nippon Airways Boeing 777-200 takeoff from Haneda Airport.
All Nippon Airways Boeing 767-300 parked at Haneda Airport.

As of January 2015, the ANA passenger fleet (excluding subsidiaries) consists of the following aircraft:[42][61] For Boeing aircraft (not counting the 787), ANA's Boeing customer code is 81. For instance, a Boeing 777-200ER ordered new by ANA will bear the model number 777-281ER.

All Nippon Airways Passenger Fleet
AircraftIn ServiceOrdersPassengersNotes
Airbus A320-211
Airbus A320neo
Airbus A321-200
Airbus A321neo
Boeing 737-700
3 wet leased.
Boeing 737-700ER
Operated by ANA Business Jet. The 2 leased aircrafts are to be phased out in 2015 and will be replaced by Boeing 737-800.
Boeing 737-800
Boeing 767-300
Older Aircraft will be phased out or be replaced by Boeing 787.[66]
Boeing 767-300ER
Older aircraft will be phased out or be replaced by Boeing 787.[66]
Boeing 777-200
To be phased out and replaced by Boeing 787-9 in 2015.[66]
Boeing 777-200ER
Boeing 777-300
Boeing 777-300ER
9 [62][67]
Deliveries begin Q1 2015.
Boeing 777-9X
Boeing 787-8
32 [68]
Boeing 787-9
Entry into service: August 4, 2014[70] Replacing: Boeing 777-200.
Boeing 787-10
Mitsubishi MRJ90
Entry into service: 2016.

The combined fleet of 211 passenger aircraft has an average age of 9.8 years.


In addition to 207 passenger aircraft, ANA operates 9 Boeing 767-300F cargo aircraft.[72]

Fleet history[edit]

NAMC YS-11, a domestically produced mainstay of the ANA fleet from the 1960s through the 1990s.

Originally, there was more than one YS-11 in the All Nippon Airways fleet, although most of the YS-11's were used under the name of ANK, or Air Nippon, a subsidiary of All Nippon Airways. The final YS-11 in operation was retired in 2006.[73] A number of YS-11's are in museums, or otherwise scrapped or taken apart. After a final retirement process through September 2006, all YS-11's were downed, obligated to retire, unless privately owned and were privately renovated. The YS-11 was a big part of All Nippon Airways back in the 1970s to the early 1990s, when it was used as a domestic carrier throughout the Japanese industry of flight.[73]

ANA flew their last flight of their Airbus A321 on February 29, 2008, which was flight 864 from Hakodate to Tokyo Haneda, arriving at Haneda at 20:25 (8:25 p.m.). This marked the end of almost 10 years of operation of the Airbus A321, in which ANA was the first and the only customer in the country of Japan to operate this kind of aircraft.[74] ANA flew its first passenger flight on the Boeing 787 Dreamliner on October 26, 2011, which operated as flight 7871 charter flight from Tokyo Narita to Hong Kong.[75] ANA also became the 2nd airline to receive the Boeing 787-9 on July 28, 2014. Despite being 2nd, the airline preceded launch customer Air New Zealand for the first commercial flight on the 787-9, a special sightseeing charter for Japanese and American school children on August 4.

Fleet plans[edit]

ANA is the launch customer for the new Boeing widebody, the Boeing 787 Dreamliner, ordering 50 examples with an option for 50 more during April 2004. Deliveries began in late 2011 when ANA received its first Dreamliner on 21 September 2011, the first ever Dreamliner to be delivered in the world. ANA split the order between 30 of the short-range 787-3 and 20 of the long haul 787-8, and during October 2004 announced it had selected Rolls-Royce to supply the engines. However, ANA later converted their -3 orders to the -8 variant. The aircraft will allow new routes to be opened to mid-sized cities not previously served, such as Barcelona, Boston, Brussels, Buenos Aires, Charlotte, Düsseldorf, Denver, Madrid, Miami and Montreal. It plans to receive 20 787s by March 2013, and plans to receive all 55 aircraft by March 2018.[76]

ANA 787 Dreamliner at Haneda Airport (January 2012).

On 17 February 2005, ANA signed a contract for an additional four Boeing 777-300ER aircraft, bringing the order total for that model to ten, the first of which was delivered in October 2004.[77] Seven 777-300s (all of which were delivered), sixteen 777-200s (all delivered), and seven 777-200ERs (all delivered) by 2009.[78] ANA announced on March 6, 2007 that it had ordered 4 Boeing 777-300ER aircraft as part of its continued fleet expansion.[79]

ANA announced on 31 January 2006 that it would be converting two of its previously ordered 737-700s to 737-700ERs, thus becoming the launch customer of this longest-range version of the 737.[80] ANA was also the launch customer of Japan's newest jet since the NAMC YS-11, the Mitsubishi Regional Jet. The airline ordered 15 MRJ90 aircraft with an option for an additional 10 on March 27, 2008.[81]

ANA Boeing 747-400 on landing approach

The airline has contracted for three A320s and also leased two others[82] as a temporary measure until their 737-700 deliveries are complete. Thereafter, A320s will be withdrawn for domestic service but will remain in the fleet. ANA reportedly considered purchasing 5 Airbus A380s according to Nikkei Business Daily. As surging fuel prices pressured airlines, ANA's fuel-saving options included possibly using the A380, which can carry more passengers on fewer flights; delays in the delivery of Boeing 787 also led ANA to consider purchasing A380s.[83] However, this plan has been postponed amid low passenger demand.[84]

On 21 December 2009, ANA announced plans to buy 10 new wide-body aircraft from Boeing. The order consists of 5 Boeing 767 aircraft, and 5 Boeing 777 aircraft. The 767s are to be used as stop gap until the completion of ANA's order for 787s, while 777s will be used to replace the airline's fleet of Boeing 747-400 aircraft, which are due to be sold in 2010 to an as yet unnamed buyer.[85]

On 21 September 2012, ANA announced an order for an additional 11 787-9 aircraft.[86][87]

On 31 July 2014, ANA firmed up an order for seven Airbus A320neos, 23 A321neos, 20 Boeing 777-9Xs, 14 787-9s and six 777-300ERs, which will be used for its short and long-haul fleet renewal. Boeing valued ANA’s order at approximately $13 billion at list prices.[88]

On 2 February 2015, ANA has placed a firm order worth $2.2bn with Airbus and Boeing includes 3 787-10s, 5 737-800 aircrafts and 7 A321s from Airbus, which include 4 A321ceo with Sharklets and 3 A321neo aircrafts. [89]

Special liveries[edit]

ANA operates 20 special livery aircraft:[61]

Two ANA Boeing 747s in special Pokémon liveries


New cabin[edit]

ANA "Inspiration of Japan" 777-300ER first class

Introduced in 2009, the "Inspiration of Japan" cabin features included fully-lie-flat-bed business class seats (the first for a Japanese airline[citation needed]), nearly enclosed first class suite seats, fixed shell back seats in both of its economy classes (42-inch pitch in premium economy, which is shared for the largest pitch in its class along with its fellow Star Alliance member Thai Airways International on its Airbus A340-500s; 34-inch pitch in economy, above average than most airlines[citation needed]), a new AVOD in-flight entertainment system (based on Panasonic Avionics Corporation's eX2 IFE system with iPod connectivity, in-seat shopping and meal ordering as well as cabin touchscreen consoles) as well as improvements to its in-flight service[examples needed]. ANA will also introduce a new lounge (which opened on February 20, 2010, supposed to be in coincidence with the introduction of new aircraft interiors but delayed [see below]) and check-in concept (later in autumn 2010) at Narita for first class and ANA Mileage Club's Diamond Service elite members.

The introduction of the concept also discontinued the use of the name "Club ANA", which was used for its international business class seats (changing into a generic business class name) as well as the name of the lounges (all lounges for both first class and business class are named "ANA Lounge", with the first class lounge called the "ANA Suite Lounge" and its arrival lounge the "ANA Arrival Lounge").

ANA "Inspiration of Japan" 787 Dreamliner economy class

This "Inspiration of Japan" concept was originally set to debut on February 20, 2010 with the delivery of its new Boeing 777-300ER prior to that date, followed by the introduction of the concept on that date on the Narita-New York route. However, due to delays to the new premium economy seats, the debut was pushed back to April 19. (The delay was due to the failure of a safety test in Japan of a new seat design axle, made by seat manufacturer Koito Industries Ltd. This safety test failure also affected deliveries of aircraft to be operated by three other fellow Star Alliance members - Singapore Airlines for its A380s, Thai Airways' A330s, and Continental Airlines for new 737-800 deliveries.[93][94])

The "Inspiration of Japan" concept has been refitted on its existing 777-300ERs for service on all the airline's North American routes,[95] and may be refitted on its European routes. Parts of it may eventually be phased into its existing Boeing 767-300ERs in service as well as the upcoming Boeing 787s in order.[29][29][96][97][98]

Since February 2010 ANA offers women's only lavatories on international flights.[99] The first Boeing 787 the airline received have the bidets in both economy and business class lavatory.[100]

Inflight Magazine[edit]

ANA's inflight magazine is named 'Wingspan' and is available both on board and as a freely downloadable application for Apple's iPad. The iPad version is named 'Virtual Airport' and includes content from Wingspan as well as links to airline booking and online check-in pages.[101]

ANA in popular culture[edit]

Check-in machines for ANA at Hakodate Airport

Incidents and accidents[edit]

See also[edit]


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External links[edit]